NDPR / Data Rights

Under the Nigeria Data Protection Regulation 2019, you have the right to access, correct, export, or delete your personal data held by RaffleProp. We respond to all requests within 30 days.

Six Rights. All Respected.

Right to Access

Request a full export of all personal data RaffleProp holds about you, in a machine-readable format.

Request Data Export

Right to Rectification

Update inaccurate or incomplete personal details in your account profile at any time.

Go to Profile

Right to Erasure

Request anonymisation of your personal data. Ticket records are retained for FCCPA §118 compliance.

Request Deletion

Right to Portability

Receive your personal data in a structured, commonly used, machine-readable format (JSON or CSV).

Request Data Export

Withdraw Consent

Opt out of marketing communications at any time. This does not affect processing based on contract or legal obligation.

Manage Preferences

Right to Complain

If you are not satisfied with our response, lodge a complaint with NITDA, the NDPR supervisory authority.

Visit NITDA

Exercising Your Rights

1

Submit Your Request

Email privacy@raffleprop.com or use the links above. Include your full name and the nature of your request.

2

Identity Verification

We verify your identity to ensure we only act on genuine data subject requests. This protects your data from unauthorised requests.

3

We Process Your Request

Our Data Protection Officer reviews and processes your request within 30 days as required by the NDPR 2019.

4

Confirmation Sent

We send written confirmation once your request has been completed, including details of any actions taken.

Data Protection Officer

For all data rights requests, contact our DPO directly at privacy@raffleprop.com. We respond within 30 days as required by NDPR 2019.

Note on ticket records: Ticket and transaction records are retained permanently as required by FCCPA §118. This legal obligation overrides the NDPR right to erasure for regulatory records. All other personal data — name, contact details, BVN/NIN — is anonymised within 30 days of a verified deletion request.
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